Date: Fri, 21 Nov 1997 05:20:55 GMT
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Last-Modified: Fri, 18 Jul 1997 15:37:17 GMT
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Benefits of Call Accounting - Xiox Corporation
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Increase Cost Savings
- Reduce Number of Calls Due to Increased Awareness of Accountability
- Reduce Number of Minutes Per Call
- Reduce Number of Abuse Calls
- Reduce Number of Calls Over Incorrect Facilities
- In-House Directory Printing Instead of Outsourcing
- Identify Bad Trunks
- Decrease Usage if Department Bills Back Employee for Personal Calls
- Identify Calls Originating From Unused Extensions
Increase Employee Productivity
- Reduced Non-Business Minutes Allows
- Re-Employment of Lost Productivity
- Tool to Identify How People Spend Time
- Constructive Tool to Reward High Activity
- Plan Labor Schedule - Peak Time, Etc.
- Sales Tool - Let Representatives Review Numbers of
- Calls Per Customer, etc.
- Track Sales Cycles
Improve Employee Productivity
- "You Can't Manage What You Don't Know"
- Invest in a Tool to Manage Your Third or Fourth Largest Business Expense
- Departmental Accountability
Budget Preparation
- Consolidation of Multiple Site Databases or Telecom
Network Databases
- Allocation of Cost by Vendor Type
- Ability to Easily Identify Text Fields to Make Reports
Easier to Read
- Flexible Export to Other Devices Allows Integration with Existing Reporting Systems
- Real Time Report Generation Supplies "On Demand" Reporting Power
- Stable, Tested Software Will Provide Exceptional Return On Investment
Boost Security
- Highlight Suspicious Activity and Review Unrecognizable Call
Data for Hacker Detection
- Prevent/Locate Unauthorized System Access
- Real Time Notification of Exception Calling
- Track After Hours Security Guards
- Detect Bomb Threats
- Selective Reporting/Display for Top Secret/Sensitive Materials
- Account for Calls But Delete Detail (Call Processing)
- Password Security to Prevent Moving from Call Processing
- Keyboard Macro Available to Provide Additional Security
Make Administrative Tasks Easier
- Department Bill Back
- Client Bill Back
- Allocation of Telecom Overhead
- Save System Operator Time (Scheduled Report Option)
- Speed Up Remote Site Information with Polling
Pollable Buffers Eliminate Need for Remote Site Expertise
- LAN-Based Allows Multiple Departments to Access Pertinent Data
- Reduce Paper by Distributing Reports Electronically
Provide Traffic Management Information
- Flexible Management of Complex Rate and Tariff Structures
- Identify Unused/Misused Trunk Members
- Identify FX Opportunities
- Generation of a Data File for Xiox Traffic Engineering
Series Based on Actual Usage
- Cost Reduction by Selecting/Identifying Vendors (Sprint, MCI)
- Busy Hour Studies for Overflow
- Ability to Track On-Net/On-Net/Off-Net Traffic End-To-End
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Copyright © 1997 Xiox Corporation.
This site designed and maintained by
Mambo Design & Consulting, Inc.