Server: Microsoft-IIS/3.0 Date: Fri, 19 Dec 1997 19:25:05 GMT Content-Type: text/html Accept-Ranges: bytes Last-Modified: Thu, 10 Jul 1997 00:25:30 GMT Content-Length: 8688 Banking On Service

 

The heart of
Coldwater Creek.

It's not easy to find a company that really goes overboard to make you happy. We know: it's part of why we started Coldwater Creek thirteen years ago.

We began with the idea that Coldwater Creek would make mail-order shopping more pleasant than ever before. That browsing would become a relaxing thing to do; deciding what to purchase, intriguing for its myriad of wonderful choices.

That's why our return policy could not be simpler: if anything you buy falls short of your expectations, simply return it for a full refund, no matter how long you've owned it.

And that's why customer service is on the minds of everyone here. Not just in the call center, where you expect it, but everywhere. Our catalog designers and printers depict merchandise in true colors so you will never be disappointed. Our packers fold items more carefully, and may even include batteries or other incidentals to make your ownership of the merchandise more agreeable. Our shipping managers take a personal interest in finding ways to deliver your order faster and more accurately.

And, of course, the people who take your calls are among the best in the business.

However, we certainly like to hear about what we can improve – just click to Float Us A Note. You'll have our sincere thanks, and appreciation for any good ideas you can provide us.

Meanwhile, we thank you for being here at Coldwater Creek. We hope you'll return for many years to come.

 

 

 

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1 Coldwater Creek Drive, Sandpoint, ID 83864
1-800-262-0040 fax:1-800-262-0080
www.coldwater-creek.com
webmaster@thecreek.com